About

A different kind

of user-centered

design company

Building a world for everyone starts with unique insights from often-overlooked voices. We craft stronger solutions and better services with the people who use them.

Bring us your

toughest challenges

We tackle the problems that keep you up at night and turn your boldest ideas into action. We’re the right partners for leaders ready to invest in bold change. We bridge the gap between community-driven solutions and institutional action. This means inventing “with” instead of “for.” Not just engaging communities, but involving them in solution-making, designing new products, and actualizing new futures.

Hennepin Healthcare logo
Metropolitan Council logo
Minneapolis Foundation logo
Ford logo
UnitedHealth Group logo
Headwaters logo
Hennepin Healthcare logo
Metropolitan Council logo
Minneapolis Foundation logo
Ford logo
UnitedHealth Group logo
Headwaters logo
Hennepin Healthcare logo
Metropolitan Council logo
Minneapolis Foundation logo
Ford logo
UnitedHealth Group logo
Headwaters logo
Hennepin Healthcare logo
Metropolitan Council logo
Minneapolis Foundation logo
Ford logo
UnitedHealth Group logo
Headwaters logo
Hennepin Healthcare logo
Metropolitan Council logo
Minneapolis Foundation logo
Ford logo
UnitedHealth Group logo
Headwaters logo
Hennepin Healthcare logo
Metropolitan Council logo
Minneapolis Foundation logo
Ford logo
UnitedHealth Group logo
Headwaters logo

Our partners in action

University of Minnesota logo
Big Brothers Big Sisters of the Greater Twin Cities logo
MSPWin logo
Bush Foundation logo
Michigan Central logo
University of Minnesota logo
Big Brothers Big Sisters of the Greater Twin Cities logo
MSPWin logo
Bush Foundation logo
Michigan Central logo
University of Minnesota logo
Big Brothers Big Sisters of the Greater Twin Cities logo
MSPWin logo
Bush Foundation logo
Michigan Central logo
University of Minnesota logo
Big Brothers Big Sisters of the Greater Twin Cities logo
MSPWin logo
Bush Foundation logo
Michigan Central logo
University of Minnesota logo
Big Brothers Big Sisters of the Greater Twin Cities logo
MSPWin logo
Bush Foundation logo
Michigan Central logo
University of Minnesota logo
Big Brothers Big Sisters of the Greater Twin Cities logo
MSPWin logo
Bush Foundation logo
Michigan Central logo

Our Services

Engage

Plan

Create

Shift

Engagement & Insights

At Imagine Deliver, the best solutions come from the people who use them. Our unique User as Designer® approach creates a deep partnership with your audience, integrating their valuable insights. By drawing from the wide-ranging experiences of end-users, especially those often overlooked, we transform these insights into practical steps through dynamic events and interactive activities.

Strategy Design

Our approach to strategy is future-focused. We develop plans that address the needs of an ever-changing society, embracing technology advancements, sustainability, and resilience against environmental changes. Our strategic blueprints are not just responsive but also forward-thinking, ensuring you're ready for what comes next.

Service Design

Embracing the principle of universal design, we co-create services and programs that cater to everyone, regardless of their abilities or circumstances. At Imagine Deliver, your customers are your best co-creators. Our expert team, armed with a robust design toolkit, works directly with your customers to ensure your services continually adapt to their evolving needs and preferences.

Shifting Systems

We take on complex challenges and redesign systems to work better for everyone. From healthcare to housing, we drive big changes that no single organization can achieve alone. Collaborating with coalitions and action networks, we serve as the glue and the engine, creating transformative ecosystems that achieve seemingly impossible goals together.

Engage

Plan

Create

Shift

Engagement & Insights

At Imagine Deliver, the best solutions come from the people who use them. Our unique User as Designer® approach creates a deep partnership with your audience, integrating their valuable insights. By drawing from the wide-ranging experiences of end-users, especially those often overlooked, we transform these insights into practical steps through dynamic events and interactive activities.

Strategy Design

Our approach to strategy is future-focused. We develop plans that address the needs of an ever-changing society, embracing technology advancements, sustainability, and resilience against environmental changes. Our strategic blueprints are not just responsive but also forward-thinking, ensuring you're ready for what comes next.

Service Design

Embracing the principle of universal design, we co-create services and programs that cater to everyone, regardless of their abilities or circumstances. At Imagine Deliver, your customers are your best co-creators. Our expert team, armed with a robust design toolkit, works directly with your customers to ensure your services continually adapt to their evolving needs and preferences.

Shifting Systems

We take on complex challenges and redesign systems to work better for everyone. From healthcare to housing, we drive big changes that no single organization can achieve alone. Collaborating with coalitions and action networks, we serve as the glue and the engine, creating transformative ecosystems that achieve seemingly impossible goals together.

A national leader in strategy & design

We collaborate with clients in community development, philanthropy, government, healthcare, and financial services - taking bold action together to rebuild a world for everyone. Our work delivers the best insights, strategy, and design by applying a universal design approach to activate the solutions of people experiencing a problem firsthand. Our model, User as Designer®, elevates these overlooked innovators into the creative driving force for elegant, sustainable, and actionable solutions.

Our guarantee

Hyper-Inclusive Design

We create experiences that are intentionally inclusive and accessible to everyone.


Unlocking Creativity

We use creative methods to spark innovative thinking.

Complexity Expertise

We thrive in tackling complex and nuanced challenges; hard problems are our specialty.

Easy Collaboration

We facilitate seamless teamwork and collaboration, making it simple and effective.

Community-System Bridge

We serve as a conduit between communities and larger systems, ensuring mutual understanding and collaboration.

Immediate Action

We provide actionable insights and strategies that you can implement right away.

Our values

Bold Intersectional Leadership

We share empathic, informed, and creative recommendations that power your decisive action.

Optimism Drives Us

The journey matters—we bring laughter, gratitude, and celebration.

We Win Together

Ready to take a risk? We’ll leap with you every time.

It's Beautiful Every Time

We set a new bar with irresistible work that is simple, human, powerful, and elegant.

Action is Everything

We deliver efficient solutions that you can implement right away.

Genius Surrounds Us

Our inclusive design approach unlocks the unique ingenuity that everyone brings to the mix.

Learn how to use community genius to transform systems
START ON MONDAY — START ON MONDAY — START ON MONDAY — START ON MONDAY — START ON MONDAY — START ON MONDAY — START ON MONDAY — START ON MONDAY — START ON MONDAY — START ON MONDAY —
Get design tips anyone can use.