Guides
Gathering Community Insights
Use this guide when you’re at the beginning stages of building a new program, re-designing an old system, or proposing a community engagement initiative. It will help you understand who you need to involve in your process, and how to get started in an equitable way.
We believe the best systems, services, and products are designed by the people who use them. As a diverse team of strategists, creatives and early adopters, we know how to engage the right people in the design process—especially those who have been underestimated or are on the margins. We do that by deeply listening, fearlessly experimenting, and embracing new paths others haven’t traveled down before.
Success stories about our impact across healthcare, philanthropy, government, community development, and financial services.
Our consulting practice strives to create a vehicle by which underestimated people and those on the margins can centrally influence strategy development and design processes. By working this way, we’re fundamentally shifting the way traditional consulting practice happens to be more inclusive and creative, which ultimately makes our solutions more strategic and beautiful.